COPE Subprocessors
TRAILB TECHNOLOGIES LLC, doing business as EXTRACTS PRO and COPE (“COPE,” “Company,” “we,” “us,” or “our”), uses subprocessors to provide core infrastructure and other services. EXTRACTS PRO and COPE are trade names under which Company offers the same product. All subprocessors are evaluated for privacy, security, and confidentiality purposes prior to engagement or executing an agreement.
Last updated: 6 November, 2024
Third Parties
Core Infrastructure
COPE may leverage the following subprocessors for hosting customer data and providing/supporting core infrastructure that helps to deliver COPE Services:
| Entity | Description/Purpose | Country |
|---|---|---|
| Heroku | Cloud Infrastructure | USA |
| Google Cloud Platform | Cloud Infrastructure | USA |
| Bugsnag | Application Error Reporting | USA |
| New Relic | Application Metrics/Monitoring | USA |
| Mailgun | Transactional Email | USA |
| Postmark | Transactional Email | USA |
Other Subprocessors
COPE may utilize the following subprocessors to perform other service functions:
| Entity | Description/Purpose | Country |
|---|---|---|
| Formagrid, Inc. | Customer Support Services | USA |
| Hubspot, Inc. | Customer Support Services | USA |
| Zendesk, Inc. | Customer Support Services | USA |
| Zoom Video Communications, Inc. | Video Conferencing, Call Recording | USA |
| Sendgrid | Transactional Email | USA |
| ZoomInfo | Industry Data Analytics | USA |
| Google Analytics | Analytics | USA |
| Arcade Software | Product Tours | USA |
| Outreach Services | Sales Execution Platform | USA |
| Stripe | Payment Processing | USA |